LET'S SEW!

SHOP POLICIES & COMPLIANCE

PRIVACY POLICY

Privacy Policy
Effective Date: December 15, 2024

At SewToot, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

When you use our site, we may collect:

  • Personal Information: Name, email address, billing address, shipping address, phone number, and payment details when you place an order.
  • Account Information: Login details when you create an account.
  • Usage Data: Information about how you interact with our website (e.g., pages visited, browser type, and IP address) collected through tools like Google Analytics, Google Search Console, and Pinterest Tag.
  • Marketing Data: Your name and email address when you subscribe to our Mailchimp newsletter.

2. Information Collected During Checkout

While you visit our site, we’ll track:

  • Products you’ve viewed: To show you products you recently viewed.
  • Location, IP address, and browser type: For purposes like estimating taxes.
  • Shipping address: To estimate shipping costs and provide order details.

When you purchase from us, we collect information, including:

  • Name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account details like a username and password.

We use this information to:

  • Send you information about your account and order.
  • Respond to your requests, including refunds or complaints.
  • Process payments and prevent fraud.
  • Set up your account for our store.
  • Comply with legal obligations, such as tax calculations.
  • Improve our store offerings.
  • Send you marketing messages, if opted in.

Cookies: We use cookies to keep track of cart contents while you browse our site.

Data Retention:
We store order information for [Insert Timeframe, e.g., 7 years] for tax and accounting purposes. This includes your name, email address, and billing/shipping addresses. If you create an account, we store your information to simplify future checkouts.

3. Who on Our Team Has Access

Members of our team, such as Administrators and Shop Managers, have access to:

  • Order information: What was purchased, when it was purchased, and shipping details.
  • Customer information: Name, email address, and billing/shipping information.

Our team uses this information to fulfill orders, process refunds, and support you.

4. Payments

We accept payments through PayPal. When processing payments, your data will be passed to PayPal, including:

  • Purchase total
  • Billing information

For more information, please see the PayPal Privacy Policy.

5. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Provide customer support and respond to inquiries.
  • Send updates, promotions, and newsletters (via Mailchimp).
  • Track and analyze user behavior (via Google Analytics, Google Search Console, and Pinterest Tag).
  • Improve our website and store offerings.

6. Sharing Your Information

We only share your data with trusted third parties who help us operate our website and business, such as:

  • Payment Processors: PayPal for secure transactions.
  • Email Marketing Tools: Mailchimp for newsletters.
  • Analytics Tools: Google Analytics, Google Search Console, and Pinterest Tag.

We will never sell, rent, or share your personal information for unrelated purposes.

7. Cookies and Tracking Technologies

We use cookies and tools like Google Analytics and Pinterest Tag to track website activity and enhance your experience. You can manage or disable cookies through your browser settings.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving marketing emails.
  • Adjust cookie preferences in your browser.

To exercise your rights, contact us at info@sewtootpatterns.com.

9. Data Security

We take reasonable measures to protect your information, but no method of online transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here, and we encourage you to review it periodically.

Contact Us
If you have questions about this Privacy Policy, please contact us:

SewToot
Email: info@sewtootpatterns.com
Website: sewtootpatterns.com